CEO and founder of Trusty
Dmitry Surtsukov
10+ years in e-commerce. Owns strategy and client results at Trusty — from a seller with their first shipment to a brand founder. Writes the knowledge-base guides: explains how Wildberries and Ozon actually behave in the seller account, not in second-hand retellings.
- CEO of OOO TRUSTY (INN 7734413999, OGRN 1187746613768)
- Resident of the Skolkovo Innovation Center
- 10+ years in e-commerce and marketplace promotion
234 guides · 8 blog posts
Expertise
Blog posts
- How to Start Selling on Wildberries from Scratch in 2026: A Step-by-Step Guide for Beginners
- Marketplace Compensations for Sellers: How to Get Paid and Book It in 1C
- Buyout Rate on Wildberries and Ozon: Where to Find It and What It Affects
- Best Marketplace Agencies 2026: Ranking and Comparison
- How to Start Selling on Ozon from Scratch in 2026: A Step-by-Step Guide for Beginners
- Safe Buyouts on Marketplaces: Insights from an IT Team That Tested the Algorithms for 3 Years
- Buyouts 2.0: The Complete Guide to Simulated Purchases on Marketplaces in 2025
- Micro-Differences, Macro-Results: What Marketplace Algorithms Hide and Why Shoppers Never See Your Product
Guides
- No sales on a marketplace: step-by-step diagnostics
- Product photography for marketplaces: how to organize it
- Product card blocked: reasons and what to do
- Yandex Market unit economics: how to calculate it
- Marketplace integration with 1C and MoySklad: how to set it up
- Refusal letter (otkaznoye pismo) for a marketplace: what it is and how to get one
- Fulfillment in Volgograd: a ranking of FBS operators
- Fulfillment in Perm: a ranking of FBS operators
- Fulfillment in Voronezh: a ranking of FBS operators
- Fulfillment in Omsk: a ranking of FBS operators
- Fulfillment in Krasnodar: ranking of FBS operators
- Fulfillment in Rostov-on-Don: ranking of FBS operators
- Fulfillment in Ufa: a ranking of FBS operators
- Fulfillment in Samara: a ranking of FBS operators
- Fulfillment in Krasnoyarsk: ranking of FBS operators
- Fulfillment in Chelyabinsk: a ranking of FBS operators
- Fulfillment in Nizhny Novgorod: a ranking of FBS operators
- Fulfillment in Kazan: ranking of FBS operators
- Fulfillment in Yekaterinburg: ranking of FBS operators
- Fulfillment in Novosibirsk: a ranking of FBS operators
- Fulfillment in Saint Petersburg: FBS operator ranking
- Fulfillment in Moscow: FBS operator ranking
- How to Work with FBS: The Model, Warehouse, Picking and Dispatch
- Dropshipping on marketplaces: how it actually works
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