FBO inbound shipment on Ozon: request, slot and receiving

An FBO inbound shipment means sending a batch to an Ozon warehouse, after which the platform stores the goods, picks the orders and delivers them to customers. Here is the whole path: from creating the request in your seller account to receiving and the first sales, along with the mistakes that get shipments turned away.

FBO (Fulfillment by Ozon) is the model where your goods sit in the platform's warehouse. You are responsible for making sure they are there and do not run out; picking, delivery and customer handling are on Ozon.

• It fits fast-moving, predictable goods: the saving on your own logistics outweighs the storage fees.
• It does not fit a slow assortment: storage and handling eat the margin faster than the goods turn over — the models are compared in the FBO vs FBS guide.

Oversized and non-standard items are calculated separately: oversized goods on marketplaces.

1. 1Check your cards. The product must be set up, with correct dimensions and barcodes: article number, SKU and barcode.
2. 2Create the inbound shipment request. In the seller account this is the FBO → Inbound shipment requests section: you pick the warehouse, the delivery method and the contents — exactly what is going and in what quantity.
3. 3Choose the delivery method. Direct shipment — you take the batch to the chosen warehouse yourself. Cross-docking — you hand the batch over at a drop-off point and Ozon delivers it onward to the final warehouse.
4. 4Fill in the cargo units. On the Cargo units tab you state how many boxes or pallets are going and what is inside them, and the same screen generates the cargo unit labels (the platform recommends printing them on A4 sheets).
5. 5Book a time slot. The receiving date and time are limited by the warehouse's throughput, and your transport has an arrival window — you can neither be late nor turn up far too early; check the current rules in your seller account: Ozon inbound shipment slots and limits.
6. 6Pack and label. The packaging and labeling requirements are covered in Ozon packaging and barcodes and box labeling.
7. 7Prepare the dispatch documents and hand the goods to the carrier, or take them to the chosen warehouse yourself.
8. 8Wait for receiving. Once it is done, the stock appears in your seller account and the card starts being served from that warehouse.

A request may split automatically into several shipments — for example, when the goods are headed to different warehouses. That is normal system behavior rather than an error: track the contents of each part separately.

• Contents that do not match. One thing in the request, another in the box — the discrepancy is recorded in a report and part of the goods may never make it into stock.
• Unreadable labels. A damaged or duplicated barcode turns the goods into depersonalized stock.
• Broken packaging. The platform checks the box and pallet requirements at receiving, not afterwards.
• Missing the slot. A missed window means rescheduling and an idle batch.

What to do about discrepancies is covered using WB as the example, but the logic is the same: short shipments and mis-sorting and shortages and warehouse losses.

There is no single price for a shipment — the costs add up from receiving, storage and delivery to the customer. Each line has its own guide: Ozon logistics cost, storage cost, Ozon commissions for sellers. Pulling it all into a per-unit calculation is what Ozon unit economics is for.

How much to send at once is a question of turnover: too large a batch freezes your money and raises storage costs, too small a one keeps the card out of stock (turnover and dead stock).

Related reads: How to work with FBS.

"How do I create an FBO inbound shipment on Ozon?" In the seller account: inbound shipment request, then choose the warehouse and the type (boxes or pallets), then the contents and quantities, then book a slot, pack and label, then prepare documents and dispatch. After receiving, the stock appears in your seller account.

"What does an FBO inbound shipment mean in plain terms?" You bring your goods to the platform's warehouse, and from there it stores, picks and delivers the orders itself. Your area of responsibility is stock availability and correct cards.

"How long does FBO receiving take?" It depends on the warehouse and its workload: from a few hours to a few days. The goods are not available for sale until receiving is complete, which is why shipments are planned in advance rather than when stock hits zero.

"What if not everything was accepted?" Record the discrepancy in the receiving documents and file a ticket with attachments — photos, the request contents, the shipment number. The claim window is limited, so do not put it off.

"Can I combine FBO and FBS?" Yes, a hybrid setup is standard practice: fast-moving items go on FBO, rare and oversized ones on FBS. The calculation has to be done per SKU.

"How does cross-docking differ from direct shipment?" With a direct shipment you take the batch to the chosen warehouse yourself. With cross-docking you hand it over at a drop-off point and the platform carries it on to the final warehouse — convenient when the warehouse you need is far away. The cost and lead times differ between the two; current rates are in the commissions and tariffs section of your seller account.