"How do I withdraw money from Wildberries" is a trick question: there is nothing to withdraw. The platform itself transfers the money to the bank details listed in your seller account, on a schedule. The real questions are different: when the money arrives, why the amount is smaller than expected and how to reconcile a payout against sales. Let us take them in order.
How Payouts Work
The cycle is the standard one for marketplaces:
- The customer pays for the item - Wildberries receives the money.
- At the end of the period WB compiles a sales report: sales minus all deductions.
- The final amount goes to the bank details specified in the WB Seller account.
By default reports and payouts run weekly; the seller account offers options for more frequent payouts - check the current terms and the fee for them there, they change. There is no "withdraw" button: if your bank details are correct, the money arrives automatically.
Why the Payout Is Smaller Than Sales
The following are deducted from the sales total before the payout:
- sales commission - a percentage set by category (how it works);
- logistics - delivery to the customer and return shipping of orders that were not collected; with a low buyout rate this line eats a noticeable share;
- storage and inbound acceptance - especially on FBO and in peak season (acceptance coefficients);
- fines and deductions - from card defects to sanctions for manipulation (13 types of hidden deductions);
- advertising - if you top up the ad budget from your balance.
How to Reconcile Payouts
- The weekly sales report - the key document: sales, returns, commission, logistics and fines for every position. Download it in the seller account and keep it for the tax authorities.
- "Sales to payout" reconciliation - once a month match the sales reports against the money received in your bank account: the reconciliation method. A discrepancy = grounds to open a support ticket quoting the report number.
- Deduction control - check new deduction lines in the report against the classifier of hidden deductions: some of them can be disputed, and the dispute has a 30-day window.
If the Payout Has Not Arrived
- Check the bank details in your seller account - the most common cause, especially after changing banks.
- Check the schedule: weekends and public holidays shift the transfer.
- Check whether the seller account is blocked and whether a large deduction has swallowed the payout.
- Open a support ticket - with the sales report number and the period.
Tax on Payouts
Tax is paid not on what lands in your bank account but under the rules of your tax regime: on the simplified regime (USN) with the "income" base, the base is the full sales total before WB deductions, not the payout to your account. This is a classic beginner mistake that surfaces during a reconciliation with the tax office. The same base is used for the VAT threshold - when a seller on the simplified regime pays VAT. A full breakdown of the regimes is in the guide to seller taxes. How the same cycle works on Ozon is in the mirror guide to payouts, and a comparison of the cash cycles of the two platforms is in the WB vs Ozon guide.
Related reading: payout delays or frozen settlements.
Related reading: Wildberries commission for the seller.
Related reading: The Wildberries sales report.
FAQ
"How do I withdraw money from Wildberries?" You do not - and that is normal: WB itself transfers the money to the bank details in your seller account according to the payout schedule. There is no manual withdrawal; your job is to keep the details current and reconcile the reports.
"When does money from Wildberries arrive?" By default weekly, once the sales report has been compiled. The seller account offers options for more frequent payouts; check the terms there.
"Why is the payout smaller than the sales total?" Before paying out, WB withholds commission, logistics (including return shipping for orders that were not collected), storage, fines and advertising. The itemized breakdown is in the sales report, position by position.
"Which amount do I pay tax on - sales or the payout?" On the simplified regime with the "income" base, on the full sales total before WB deductions. Calculating tax on the money received in your account is a mistake that leads to additional assessments during an audit.
"What should I do if the payout has not arrived?" Check the bank details and the schedule allowing for holidays, make sure there are no blocks and no deductions that swallowed the payout, then open a support ticket quoting the sales report number.
"What are 'other payouts' and 'other deductions' in the report?" These are service lines that collect everything not directly related to the current sale: adjustments for earlier periods, compensations, recalculations for logistics and storage, and paid platform services. The breakdown is in the itemized sales report; if a line does not match your data, cross-check it using reconciliation with the marketplace and push for an answer through support.
