WB · Body care
Rating 4.3 → 4.8
90 days, 47 negatives covered
This is not “delete the review”. This is a rating held in its planned corridor
A negative review cannot be deleted — the marketplace only takes down rule violations. But you can stop it from dragging the rating down: within the hour, one or two solid positive reviews from the prepared bank appear on the product card.
A buyer opening the product card an hour later sees a balanced picture: conversion holds, the algorithm does not cut impressions, and the rating stays inside the corridor you set.
Coverage scenario
With auto-reviews vs. business as usual
At 3–5 negatives a month, an uncovered rating slides to 4.4 in 2 weeks. With auto-reviews it holds the 4.7–4.8 corridor.
From a negative landing to a positive going live — 5 steps, 38 minutes on average
● Steps 1–2 are one-time. Steps 3–5 run automatically, on a loop.
01
Onboardingone-time · Live in 1 day
We connect your seller account and agree the trigger: by rating, by limit and by publication type.
02
Building the bankat launch · From 50 per SKU
Positive reviews from real buyouts and aged buyer accounts — held in reserve until a trigger fires.
03
Negative detected≈ 1 min · Monitoring 24/7
We scan the product card every minute — the moment the condition is met, the trigger and the alert fire.
04
Match from the bank≈ 3 min · Matching is automatic
The algorithm picks an unused identity carrying the right objection for that SKU.
05
Publication≤ 60 min · Pass rate 85%
We publish from a real account — if moderation rejects it, we take the next one until it goes live.
Recognise at least 2 of 4? Time to switch on auto-reviews
Not “we’ll sort it out as it happens” — a measurable corridor
≥ 4.7 ★
average rating inside the corridor
never drops below plan
≤ 1 h
MTTR per negative review
from detection to publication
85%
moderation pass rate
our running average
×1.4
conversion to order
social proof kept intact
Why others fail at this
Auto-reviews are infrastructure, not a package you buy
Most of the market sells reviews as a one-off product. Coverage within the hour is a different animal: it takes monitoring, a bank, identities and a pass rate. Each is expensive, and almost nobody runs all four
Carbon-copy templated texts
WB and Ozon moderation has been trained on mass review farming. The same text spun from 5 variations gets filtered instantly.
15–25%
contractor pass rate
A small pool of aged buyer accounts
Small agencies run 50–200 accounts. They burn out fast — posts from the same profiles get flagged as review farming. Our pool is orders of magnitude larger: identities never overlap between clients and never expose the method.
0
overlaps between clients
Reacting to negatives by hand
A manager opens the product card in the morning, sees yesterday’s negative, pings the client, gets the text approved, sends it into production. The cycle runs 3–5 days.
≤ 1 h
our cycle
No reserve — buying on the fly
The contractor only starts a buyout with pickup after the negative has landed. Delivery + writing = a week. The rating has already slipped.
from 50
reviews in the bank per SKU
Reporting
You see every detection, every coverage and the MTTR on each one
A log in the format “time → event → result” — no interpretation, only facts
Cases
Real projects running on auto-reviews
FAQ
What sellers ask most often
Objections and technical detail — straight answers before you start.
Is this deceiving the buyer, and could it get us banned?+
The review is written by a real person who bought the product, around the questions the audience actually asks. Accounts with history, receipts, a steady publishing pace — zero penalties in three years
What if the negative is fair and the product really is bad?+
Coverage does not solve a quality problem; if ratings are consistently low, fix the product first
How many reviews do you hold in the bank?+
From 50 per SKU against a burn rate of 4–8 a month; the bank is topped up and never runs dry
If 5 negatives land in one day, will you cover them all?+
Yes, but at a sane pace (2–3 publications a day per SKU); on a surge the manager gets an alert
Can the trigger run on something other than the rating?+
Yes: filters by keyword, by a photo of the problem, and by sentiment
Who decides which review gets published?+
The algorithm picks it automatically; the manager can reject it up to 5 minutes before it goes out
What if moderation rejects the review?+
The system takes the next one from the bank and keeps publishing until one goes live
Can we take monitoring only, without coverage?+
Yes — the “alerts only” mode is cheaper, and sellers often start there
How long does launch take?+
Onboarding takes 1 business day; filling the bank completely takes 7–14 days