Trusty
Consultation

We outweigh the negatives with natural reviews — restoring your rating and conversion

Bad reviews cannot be erased — they can be buried. We bring rating and conversion back with a balanced wave of genuine reviews:

  • A wave of quality reviews with photo and videofresh volume outweighs the negatives and the average rating recovers
  • Brand replies to negative reviewsobjections are handled right on the card and buyer trust comes back
  • Natural wording and a steady pacereviews clear platform moderation and put no risk on the card
Result
Rating 4.8+
Transparency
Receipts · SRID · screenshots
Safety
0 penalties across clients in 3 yrs
Get a growth plan Free · reply within 24 hours

1 / 3Diagnosis

First, an honest look at where the listing stands. Tick the symptoms you recognise — then we cover why the usual fixes fail.

Tick what sounds familiar0 of 7room to grow

Common approaches that fail

"Just ask buyers"

Only a handful do it; the rating shifts over months

"Write to support"

They remove a review only if it breaks the rules

"Cheap review-for-giveaway"

Templated text; moderation cuts it en masse

"Dump 100 reviews in a week"

A disproportionate wave is obvious to both the algorithm and the buyer

"Text only, no photo/video"

Doesn't look natural, conversion doesn't recover

"Delete the card and make a new one"

You lose all the history and positions

2 / 3Method

What we do about it step by step, what the scope covers, and which services the solution is assembled from.

A 5-step process

  1. Negative diagnostics

    We count the bad reviews by type (defect / expectations / service / attack).

  2. Mitigation plan

    How many positive reviews, and in which formats, are needed to bring the average rating back.

  3. Building the review mass

    Aged buyer accounts, varied pickup points (PUPs), realistic text, photos and video in a natural setting.

  4. Working on conversion in parallel

    We boost click-through, add-to-cart actions, and trust signals.

  5. Control and lock-in

    We monitor throughput, average rating, and conversion until you're out of the red zone.

Scope of work

Diagnostics of the current negatives
Mitigation plan: volume, formats, timeline
  • Text reviews tuned to use cases
  • Photo reviews with natural presentation
  • Video with unboxing and product use
  • Aged buyer accounts
  • Natural distribution across time and pickup points (PUPs)
  • Moderation throughput monitoring
  • Transparent rating reporting

How we assemble it

3 / 3Terms

What it costs, what it has already done for others, and how the work starts.

From free audit to full package

Negative audit
Free
0 ₽
Analysis of current reviews
How many are needed and in which formats
Timeline forecast
Get free audit
Most popular
1–3 SKUs
Mitigation wave
from 60,000 ₽
A balanced review package
Text / photo / video
Moderation monitoring
Discuss
Until out of the zone
Full-service
from 180,000 ₽
Mitigation + conversion work
Position recovery
Reporting throughout
Discuss

Get a «Negative mitigation» plan in 24 hours

We'll size the buyouts and reviews, forecast the effect.

We reply within 2 hours. We never share your contacts.
FAQ

Technical answers

Is negative mitigation a scam?
We work with real accounts and real purchases, by use cases rather than templates
Is it safe? Won't there be fines?
A safe model with aged buyer accounts that have history, no primitive schemes
Isn't it too expensive?
A rating drop hits conversion harder than mitigation costs
Moderation cut others' reviews — why do yours get through?
Realistic use cases, account history, content with photos and video in a real setting; no one guarantees 100%
Isn't it easier to make a new card?
You'll lose positions, reviews, and sales history
Can a bad review be deleted?
The marketplace removes only rule-breaking reviews; the rest we dilute with positive ones
How long until the average rating recovers?
Usually 3–8 weeks with 100–500 reviews; an exact estimate is free
What if the product is genuinely bad?
Reviews won't save it — first we fix the problem with the product
Can we raise positions in parallel?
Yes, we run keyword buyouts at the same time as the mitigation