1 / 3Diagnosis
First, an honest look at where the listing stands. Tick the symptoms you recognise — then we cover why the usual fixes fail.
Tick what sounds familiar0 of 7 — room to grow
2 / 3Method
What we do about it step by step, what the scope covers, and which services the solution is assembled from.
A 5-step process
- Trust-metrics audit
Rating, review mass and the review-to-purchase ratio — for your card and for the competition.
- Review-growth plan
We work out how many reviews, and in which formats, it takes to outweigh the negatives and lift the average rating.
- Scenarios and formats
Reviews have to look natural and work for the buyer: template waves out of proportion cut trust by themselves.
- Reply management
We sort the negatives by type — defect, expectations, service — and answer for the next buyer to read.
- Click-through and conversion
Reviews are part of conversion, not a checkbox: a rating only works together with CTR and add-to-cart.
Scope of work
- Brand replies
- Average-rating management
- Pass-through share monitoring
How we assemble it
3 / 3Terms
What it costs, what it has already done for others, and how the work starts.
From free audit to full package
Get a «Rating and reviews» plan in 24 hours
We'll size the buyouts and reviews, forecast the effect.